{"id":3,"date":"2025-09-26T08:51:46","date_gmt":"2025-09-26T08:51:46","guid":{"rendered":"https:\/\/znd.com\/us\/?page_id=3"},"modified":"2026-05-20T13:47:53","modified_gmt":"2026-05-20T13:47:53","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/znd.com\/us\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<div class=\"block header width-100 bg-color-light-gray row-padding-top-md row-padding-bottom-md not-home visual\"\n    data-auto-download=\"false\"\n    data-download-url=\"\"\n    data-download-timer=\"2\">\n        <div class=\"container\">\n        <div class=\"row align-items-center\">\n            \n            <div class=\" col-lg-6 content-col\">\n                                <img decoding=\"async\" src=\"https:\/\/znd.com\/us\/wp-content\/uploads\/2025\/10\/Group-11.svg\" alt=\"Decorative element\" class=\"svg fade-in\" data-delay=\".6\" \/>\n                \n                \n                <div class=\"wrapper\">\n                                        <div class=\"breadcrumbs fade-in-left\">\n                        <p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/znd.com\/us\/\">Home<\/a><\/span><\/span><\/p>                    <\/div>\n                    \n                    \n                                                            <!-- <h1 class=\"mb-4\"><\/h1> -->\n\t\t\t\t\t<h1 class=\"mb-4\">Privacy Policy\n<\/h1>\n\t\t\t\t\t\n                    \n\n                    \n                                    <\/div>\n\n                            <\/div>\n        <\/div>\n    <\/div>\n\n        <div class=\"visual\">\n        <div class=\"rellax-image-wrapper\">\n    <img decoding=\"async\" src=\"https:\/\/znd.com\/us\/wp-content\/uploads\/2025\/10\/0d7d31b908b494acc37df54eda3a5a8d54647e09.png\" class=\"bg-image\" fetchpriority=\"high\"\n        alt=\"\" \/>\n<\/div>\n<\/div>\n\n    \n<\/div>\n\n\n\n\n<div class=\"block content width-100 row-padding-top-md row-padding-bottom-md\">\n    <div class=\"container\">\n        <div class=\"row justify-content-center\">\n            <div class=\"col-12 col-lg-10 fade-in-bottom\">\n                <p>ZNDUS, Inc.<br \/>\nEffective Date: May 15, 2026<br \/>\nLast Reviewed: May 15, 2026<\/p>\n<h3><strong>1. Introduction and Scope<\/strong><\/h3>\n<p>ZNDUS, Inc. (\u201cthe Company\u201d) values your privacy and is committed to handling your personal information with transparency, care, and respect. This Privacy Policy describes how the Company collects, uses, discloses, and protects personal information in connection with its websites, mobile applications, and related digital properties (collectively, the \u201cServices\u201d).<\/p>\n<p>This Privacy Policy applies to all users of the Services, including residents of the United States and its territories. This Privacy Policy should be read in conjunction with our related policies and terms, including our Cookie Policy located at https:\/\/www.znd.com\/us\/cookies\/ and Terms and Conditions located at<a href=\"https:\/\/znd.com\/us\/terms-conditions\/\"> https:\/\/znd.com\/us\/terms-conditions\/<\/a>, each of which addresses specific aspects of our data practices and your use of the Services in greater detail.<\/p>\n<p>In the event of a conflict between this Privacy Policy and a related policy with respect to a subject specifically addressed in that related policy, the related policy controls.<\/p>\n<h3><strong>2. Information We Collect<\/strong><\/h3>\n<h4>A. Information You Provide Directly<\/h4>\n<p>We collect personal information that you voluntarily provide when you interact with the Services, including:<span style=\"color: inherit; font-family: inherit;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"color: inherit; font-family: inherit;\">Identifiers (e. g. , first name, last name, username and password, email address, phone number, mailing address).<\/span><\/li>\n<li><span style=\"color: inherit; font-family: inherit;\">Professional or employment-related information (e. g. , job title, company, business contact information).<\/span><\/li>\n<li>Commercial information (e. g. , details about payments to and from you, bank account and payment card details, and other details of products and services you have purchased from us).<\/li>\n<li>Inferences drawn from information (e. g. , interests, preferences in receiving marketing, communication preferences, feedback and survey responses).<\/li>\n<li>\n<h4>B. Information Collected Automatically<\/h4>\n<\/li>\n<\/ul>\n<p>When you access our Services, we and our service providers automatically collect certain technical and usage information, including:<\/p>\n<ul>\n<li>Device and browser information, such as IP address, browser type, operating system, and device identifiers.<\/li>\n<li>Usage data, such as pages visited, time spent on pages, referring URLs, and click-path data.<\/li>\n<li>General geolocation data derived from IP address.<\/li>\n<li>Transaction and interaction logs.<\/li>\n<\/ul>\n<p>The collection of this information through cookies and similar tracking technologies is governed by our Cookie Policy.<\/p>\n<h4>C. Information from Third Parties<\/h4>\n<p>We may receive personal information about you from third parties, including social media platforms, marketing and analytics partners, affiliated properties under common ownership with the Company, and publicly available sources. We handle information received from third parties in accordance with this Privacy Policy.<\/p>\n<h3><strong>3. How We Use Your Information<\/strong><\/h3>\n<p>We use personal information for the following purposes:<\/p>\n<ul>\n<li>where we need to fulfil a contract with you, or provide services to you;<\/li>\n<li>to provide the functionality of the website or improve the website;<\/li>\n<li>Third-party marketing. When you sign up to our mailing list to receive our newsletter, your personal data is provided to our third-party marketing company. We enlist a third-party marketing company to design and manage our newsletters. The third-party marketing company sends out our newsletters on our behalf. You can ask us to stop sending you marketing messages at any time by following the opt-out links rights as described in Section 7 contained on any marketing message sent to you;<\/li>\n<li>To respond to customer service inquiries and resolve disputes.<\/li>\n<li>To personalize your experience on the Services.<\/li>\n<li>To analyze usage of the Services and improve their performance and content.<\/li>\n<li>To detect, investigate, and prevent fraudulent transactions and other illegal activity.<\/li>\n<li>To comply with applicable legal obligations and respond to lawful requests from governmental authorities.<\/li>\n<li>To enforce our Terms and Conditions and protect the rights, property, and safety of the Company, our users, and others.<\/li>\n<\/ul>\n<p>We do not use personal information to make fully automated decisions that produce legal or similarly significant effects on individuals without human review.<\/p>\n<h3><strong>4. How We Share Your Information<\/strong><\/h3>\n<p>The Company does not sell your personal information for monetary consideration. We share personal information only as described below.<\/p>\n<h4>A. Service Providers<\/h4>\n<p>We disclose personal information to third-party service providers who perform functions on our behalf, including marketing, email communications, analytics, advertising, and customer support. Service providers are contractually prohibited from using personal information for their own purposes and are required to handle it in accordance with our instructions and applicable law.<\/p>\n<h4>B. Affiliated Properties<\/h4>\n<p>We may share personal information among affiliated properties under common ownership with the Company for purposes consistent with this Privacy Policy, including joint marketing.<\/p>\n<h4>C. Advertising Partners<\/h4>\n<p>We may share personal information with advertising and analytics partners for purposes of cross-context behavioral advertising and targeted marketing. This sharing may constitute a \u201csale\u201d or \u201csharing\u201d under applicable state privacy law. You have the right to opt out of this sharing as described in Section 5.<\/p>\n<h4>D. Legal Requirements and Protection of Rights<\/h4>\n<p>We may disclose personal information where we believe in good faith that disclosure is necessary to comply with applicable law, respond to a valid legal process, protect the rights or safety of the Company or others, or detect or prevent fraud or security incidents.<\/p>\n<h4>E. Corporate Transactions<\/h4>\n<p>In the event of a merger, acquisition, sale of assets, or similar transaction, personal information may be transferred as part of that transaction. We will notify affected users as required by applicable law.<\/p>\n<h4>F. With Your Consent<\/h4>\n<p>We may share personal information for other purposes with your prior consent.<\/p>\n<h3><strong>5. Your Privacy Rights<\/strong><\/h3>\n<p>Depending on your state of residence, you may have some or all of the rights described in this Section. These rights apply to personal information we hold about you as a consumer. The Company will not discriminate against you for exercising any of these rights.<\/p>\n<h4>A. Rights Available to U.S. Residents<\/h4>\n<p>Residents of states with comprehensive privacy laws currently in effect, including but not limited to California, Colorado, Connecticut, Virginia, Texas, Oregon, Montana, Delaware, New Hampshire, New Jersey, Minnesota, Nebraska, Iowa, Tennessee, Maryland, Indiana, Kentucky, Rhode Island, and Utah, may have the following rights, subject to applicable exceptions and thresholds:<\/p>\n<ul>\n<li>Right to Know: The right to confirm whether we process your personal information and to access a copy of it.<\/li>\n<li>Right to Correct: The right to request correction of inaccurate personal information we hold about you.<\/li>\n<li>Right to Delete: The right to request deletion of personal information we have collected about you, subject to certain exceptions.<\/li>\n<li>Right to Opt Out of Sale or Sharing: The right to opt out of the sale of your personal information or its sharing for cross-context behavioral advertising or targeted advertising purposes.<\/li>\n<li>Right to Opt Out of Profiling: In certain states, the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.<\/li>\n<li>Right to Data Portability: In certain states, the right to receive a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.<\/li>\n<li>Right to Appeal: The right to appeal our decision on a rights request if we decline to take action.<\/li>\n<\/ul>\n<p>To exercise any of these rights, please use the methods described in Section 6.<\/p>\n<h4>B. California-Specific Rights<\/h4>\n<p>In addition to the rights above, California residents have the right to direct us to limit our use of sensitive personal information to purposes necessary for providing the Services you request, and the right to request information about personal information we have disclosed to third parties for their own direct marketing purposes during the prior calendar year.<\/p>\n<p>The \u201cDo Not Sell or Share My Personal Information\u201d and \u201cLimit the Use of My Sensitive Personal Information\u201d links are available on our <strong>Website homepage<\/strong>.<\/p>\n<h3><strong>6. How to Exercise Your Rights<\/strong><\/h3>\n<p>You may submit a privacy rights request through either of the following methods:<\/p>\n<ul>\n<li>Mail: ZND \u2013 Privacy Request, 214 James Farm Road, Statesville, NC 28625<\/li>\n<li>Email: <a href=\"mailto:usprivacy@znd.com\">usprivacy@znd.com<\/a><\/li>\n<\/ul>\n<p>We will verify your identity before processing your request. Verification requirements vary by request type and jurisdiction. We will respond to verified requests within the timeframes required by applicable law, generally forty-five (45) days, with an extension of up to an additional forty-five (45) days where reasonably necessary.<\/p>\n<p>If we decline to take action on your request, we will inform you of the reason and provide instructions for submitting an appeal where required by applicable law. Appeals may be submitted through the same channels listed above. We do not charge a fee to process privacy rights requests unless requests are manifestly unfounded, excessive, or repetitive, in which case we will notify you before assessing any fee.<\/p>\n<h3><strong>7. Marketing Communications<\/strong><\/h3>\n<p>We may send you promotional emails and other marketing communications where you have provided consent or where permitted by applicable law. You may opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us at Email: usprivacy@znd.com<\/p>\n<p>Opting out of marketing communications does not affect transactional communications related to your orders, which we may send as necessary to fulfill our obligations to you.<\/p>\n<h3><strong>8. Children\u2019s Privacy<\/strong><\/h3>\n<p>The Services are intended for business-to-business use by commercial customers, their employees, contractors, and other authorized representatives, and are not directed to children or to individuals acting in a personal or household capacity.<\/p>\n<p>The Company does not knowingly collect, use, or disclose personal information from children through the Services in a manner inconsistent with applicable law. For purposes of this clause, &#8220;personal information&#8221; means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual, including identifiers (such as name, postal address, email address, online identifier, internet protocol address, account name, and similar identifiers) and internet or other electronic network activity information (such as browsing history, search history, and information regarding a user&#8217;s interaction with the Services).<\/p>\n<p>The Company does not sell or share the personal information of users of the Services who are under eighteen (18) years of age without verifiable parental consent, to the extent required by applicable law. For clarity, &#8220;sell&#8221; and &#8220;share&#8221; have the meanings given under applicable U.S. privacy laws and include, as applicable, disclosing personal information to third parties for monetary or other valuable consideration (&#8220;sale&#8221;) or disclosing personal information to third parties for cross-context behavioral advertising (&#8220;sharing&#8221;).<\/p>\n<p>If the Company becomes aware that it has collected personal information from a child through the Services in a manner inconsistent with applicable law, the Company will take commercially reasonable steps to address the issue promptly, which may include (as appropriate) verifying the requestor&#8217;s authority, obtaining verifiable parental consent where required, restricting further collection or use, and deleting or de-identifying the information from the Company\u2019s systems, subject to any lawful retention obligations.<\/p>\n<p>Parent\/guardian and account administrator responsibilities. If a parent or legal guardian believes that a child has provided personal information to the Company through the Services, or if a business customer believes that an unauthorized minor has accessed an account, the parent\/guardian or the customer&#8217;s account administrator should contact the Company using the contact methods provided in the Services&#8217; privacy policy so that the Company may investigate and take appropriate action. Business customers are responsible for ensuring that only authorized users access the Services and for maintaining appropriate internal controls over account credentials.<\/p>\n<p>If we become aware that we have inadvertently collected personal information from a child in a manner inconsistent with applicable law, we will take prompt steps to delete that information. If you believe we may have collected personal information from a child in violation of applicable law, please contact us at usprivacy@znd.com.<\/p>\n<p>No waiver of legal rights. Nothing in this clause limits any rights or obligations that apply under applicable law regarding children&#8217;s privacy, including any requirements related to notice, consent, access, deletion, or restrictions on sale or sharing of personal information.<\/p>\n<h3><strong>9. Data Security<\/strong><\/h3>\n<p>The Company implements physical, technical, and administrative safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include access controls, encryption of sensitive data in transit and at rest, and regular review of our security practices.<\/p>\n<p>No security system is impenetrable, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of any account credentials and for notifying us promptly if you believe your account has been compromised.<br \/>\nIn the event of a data breach affecting your personal information, we will notify you as required by applicable law.<\/p>\n<h3><strong>10. Data Retention<\/strong><\/h3>\n<p>We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.<\/p>\n<p>Our general retention framework by data category is as follows:<\/p>\n<ul>\n<li>Transactional data, including reservation and purchase records: Retained for a minimum of seven (7) years to satisfy tax, accounting, and legal hold requirements.<\/li>\n<li>Marketing and communications data: Retained until you opt out or withdraw consent, plus such additional period as required to demonstrate compliance with applicable law.<\/li>\n<li>Account data: Retained for the duration of your account and for a reasonable period thereafter.<\/li>\n<li>Technical and usage data: retained in identifiable form for up to thirteen (13) months. Certain technical logs and security-related data may be retained for longer where reasonably necessary to maintain system integrity, investigate fraud or abuse, or ensure the security and performance of the Services. After the applicable retention period, such information is aggregated, anonymized, or deleted.<\/li>\n<\/ul>\n<p>We periodically review our retention practices to ensure personal information is not retained longer than necessary.<\/p>\n<h3><strong>11. Third-Party Links and Services<\/strong><\/h3>\n<p>The Services may contain links to third-party websites, applications, or services that are not operated or controlled by the Company. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access through the Services, as we have no responsibility for their privacy practices.<\/p>\n<h3><strong>12. Changes to This Privacy Policy<\/strong><\/h3>\n<p>We review this Privacy Policy at least once every twelve (12) months and update it as needed to reflect changes in our practices, applicable law, or regulatory guidance. Material changes will be communicated by posting the updated policy on our website with a revised effective date. Where required by applicable law, we will provide more prominent notice or seek renewed consent. Your continued use of the Services following notice of a material change constitutes your acknowledgment of the updated policy.<\/p>\n<h3><strong>13. Contact Us<\/strong><\/h3>\n<p>For questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us at:<\/p>\n<p>ZNDUS, Inc.<br \/>\nEmail address: usprivacy@znd.com<br \/>\nPostal address: 214 James Farm Rd, Statesville, NC 28625<br \/>\nTelephone number: (704) 981-8660<\/p>\n<p>California residents may also submit privacy complaints to the California Privacy Protection Agency (CPPA) at cppa.ca.gov.<\/p>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":35,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-blank-container.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - 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